Contact
Talk to us
One inbox, read by the people who build the thing. No ticket queue, no chatbot standing in front of it.
Write to support@beseen.so. It is the only address, and it goes to the same place whether you are asking about an invoice or telling us the product got your site wrong.
Things worth sending:
- A scan result that looks wrong. Include the domain and the prompt, so it can be re-run against the same thing you saw.
- Billing, invoices, changing a plan, cancelling.
- Something that broke, plus what you were doing right before it broke.
- Press, partnerships, or a straight disagreement with the reasoning on the about page.
What to expect back
A reply from a person, not instantly. This is a small operation, so most things get answered within a working day or two and weekends run slower. Rather than post a response time we cannot hold to, we would sooner tell you plainly that there is not one yet.
If something is broken and actively costing you, say so in the subject line and it gets opened first. Not sure yet whether any of this is for you? The about page lays out the argument, and the free scan answers it faster than we can.